Canada – Communication & Service Essentials Program, ILAC College

Work and Study in Canada - School of Customer Service, ILAC College Canada, PRODIREKT

Communication & Service Essentials Program is part of ILAC College’s School of Customer Service. This program will enhance your communication skills while learning essential workplace skills in customer service. Courses include professional presentation skills, business communication, sales, hospitality, food and beverage and event planning.

IMPORTANT: In addition to learning business skills, the program is designed to improve your language skills; therefore, your English language knowledge that is required to enroll in Communication & Service Essentials should only be at the IELTS 4.0 level, that is approx. between A2 and B1 levels. There are two program options available – with and without Co-op (paid internship): READ MORE

Canada – Service Excellence for Business Program, ILAC College

Work and study in Canada, Customer Service Program, PRODIREKT

If you’re a passionate, highly-motivated achiever with a strong desire to study and work in Canada, Service Excellence for Business diploma & certificate programs of the School of Customer Service offer a life-changing experience that will give you the skills you need to succeed and lead in any profession. Learn the art of service excellence in the customer service capital of the world.

There are three program options in Toronto and Vancouver  READ MORE