Communication & Service Essentials Program is part of ILAC College’s School of Customer Service. This program will enhance your communication skills while learning essential workplace skills in customer service. Courses include professional presentation skills, business communication, sales, hospitality, food and beverage and event planning.
IMPORTANT: In addition to learning business skills, the program is designed to improve your language skills; therefore, your English language knowledge that is required to enroll in Communication & Service Essentials should only be at the IELTS 4.0 level, that is approx. between A2 and B1 levels. There are two program options available – with and without Co-op (paid internship): READ MORE